Loch Fyne Restaurant in Newhaven – Loch distinctly average more like

The Loch Fyne brand has always conjured up wonderful images of high quality, fresh Scottish produce in my mind so I had always assumed that dining in one of their restaurants would be a wholesome, robust and tasty affair – oh the folly of assumption! (will I never learn?!)

Is it me or does this look a little bit like All Bar One..?

Being the opposite end of town, it’s taken a while to make it down to the restaurant in Newhaven Harbour but a friend had spotted a ‘2 courses & a side for £9.95’ offer so we thought it’d be a good chance to get a girly catch-up! Our experience can only be described as farcical in terms of service and the food was on a par with that from a bog standard pub chain! From our reservation being ‘lost’ to the completely underwhelming food and service it’s not somewhere I’ll be planning on hurrying back to and for me the ‘ luxury’ of the brand has been destroyed.

Chicken Liver & Heather-Honey Parfait with Shallot marmalade

It was really busy for a chilly post Festival Thursday evening and as out reservation had been lost we were lucky (well maybe not in restrospect) to get a table. After some time of pleasant chatting whilst perusing the menus and sipping vino I ended up having to ask a waitress to take our order. ‘LegallyB’ opted for a Watercress & Crème Fraîche Soup, myself the Chicken Liver & Heather-Honey Parfait with a Shallot marmalade and ‘Swanny’ chose the Gurnard Fillets in Tempura Batter.

Gurnard Fillets Tempura and Watercress & Crème Fraîche Soup

It was all distinctly average, nothing outstanding or particularly exciting, although the little bread baskets were pretty cool. Swanny wasn’t overly fussed on the tempura batter and LegallyB’s soup wasn’t very warm, nothing to complain about but just very disappointing.

After a VERY long wait a waitress literally threw our main courses on the table and left again without saying a single word. We then had to try and catch someones attention to order more drinks and some mayonnaise which took quite some time. On bringing our fresh wine to the table the waitress cleared away LegallyB’s unfinished glass of white, she politely asked for it back and then I had the ‘pleasure’ of seeing her snarkily bend over almost horizontal to look at my clearly (and unsurprisingly) empty glass of red before replacing it with the fresh one. Charming! (We also received 2 large glasses of white instead of the one medium and one large ordered).

Moules Marinieres

To the food, Swanny went for a classic Scottish Rope-Grown Moules with a Marinières sauce, I had the Scottish Aberdeen Angus Char-grilled Burger with Smoked bacon and mature cheddar and LegallyB a Goats Cheese & Crouton Salad. Again, there was nothing to shout about, we could have been sat in any old pub really. There was some debate about heading off to a pub for a further drink but there wasn’t much else around so ordered another glass each before settling the bill, which of course we had to chase. On settling it I also asked a waiter if he could order us a taxi, he disappeared and was never heard from again although he must have called a cab as one turned up and came in to find us!

a (very) char-grilled Aberdeen Angus Burger

If I were to go here again it would only be to sit outside in the sun with a glass of wine and looking out to sea, it is after all, a cracking location

Loch Fyne Restaurant, Newhaven

Loch Fyne Restaurant, 25 Pier Place, Edinburgh, EH6 4LP  0131 559 3900









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9 Responses to “Loch Fyne Restaurant in Newhaven – Loch distinctly average more like”

  1. August 31, 2012 at 4:33 pm #

    Ouch! That’s a shame to hear the night went so badly. The restaurant is close to my work but I’ll know to steer clear and try some other places first. The food does look good in the photos – do you think that for £9.95 it was on par with the price?

    Shame the service was so rotten, though. I HATE poor service!!

    • Nadine
      August 31, 2012 at 4:56 pm #

      If we hadn’t had the offer it would have been a fair bit more costly and I’d say the quality was no better than any old pub in town at around the same/a slightly cheaper price-point. Although the food was pretty underwhelming the service was dreadful, with at least 5 different waiters/waitresses involved noone seemed to have a clue what was going on.

  2. @aigwilson
    August 31, 2012 at 5:05 pm #

    If memory serves me correctly, the business was founded in 1988-ish by Johnny Noble of Ardkinglas and others. It was split between Cairndow (which is now “Cairndow Oyster Bar” – an employee-owned co-operative after Noble passed away) and the other 42 properties (including the one which you visited) which trade as “Loch Fyne Restaurants.”

    The two businesses are “associated” but the dining experience is *very* different. I was at least as disappointed as you when I visited the Edinburgh outlet a few years ago. I would much rather drive from Edinburgh to Cairndow and back than visit the one in Granton!

    • Nadine
      August 31, 2012 at 5:09 pm #

      that’s great to know Andrew, I shall keep the ‘original’ on the must-do list in that case! (a shame that the restaurant chin seem to have taken the soul out of such a wonderful story)

  3. Angela
    August 31, 2012 at 6:09 pm #

    What a pity! I used to really like it there and have had some good meals. I haven’t been for a while as it is a bit of a hike from the South of Edinburgh. Always a shame when someone lets themselves down :o(

  4. Angela
    August 31, 2012 at 6:10 pm #

    That was meant to be a sad face, not a smiley face!!

    • Nadine
      September 1, 2012 at 9:15 am #

      Ha, duly noted! It was pretty rubbish, I wouldn’t bother again thats for sure

  5. September 3, 2012 at 5:15 pm #

    Not surprised that it tasted like pub food – the chain (apart from the original) is owned by Greene King. Pity.

    • Nadine
      September 3, 2012 at 5:23 pm #

      such a Pity! Could be a fab place if they upped the quality! Still, I had an AMAZING meal at Locanda De Gusti the following night to restore my faith :o)

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